Water lines froze up in the house during a cold spell. Purchased about a dozen 5-gal bottles of Primo water from Walmart.
Went back a few days later to exchange for new ones and they were out of stock. So I asked for my deposit back($6.50 per bottle). They said they don't issue a refund for the deposit, you have to exchange for new ones. I said I wanted to do that but they were out of stock.
I needed my deposit back so I could go to anther store to buy water. They still refused.
Said the product was not managed by Walmart, it was "not their product." I said, "but you sold me the product and took my money!" So now I will throw away these "reusable" containers and buy single gallons (from another store) instead. Sort of defeats the purpose of recycling doesn't it......?
Reason of review: Problems with payment.