I'm not asking anything from the company and I'm a little bit less than impressed by their not having an e-mail address...what I have found is that their water bottles have failed more than once and leaked over my kitchen, damaging an expensive carpet and shorting out my GE dispenser...the bottles I get are from Lowes in Howell, NJ.....what I would have asked the company is if it did something like a pressure test to ensure the bottles were in fact still sealed without any leaks and whether they understood that their delivery drivers should not pound them on anything during delivery...along with some sort of a schedule that bottles used after a certain point should be retired from service...I am very careful with these bottles understanding that they should not be subjected to any abuse but still two of them did considerable damage...
This person wrote the review because of damaged or defective of primo water bottle from Primo Water. Reviewer claimed that he or she lost $300 and wants Primo Water to read this review and look into the issue (if any).
The most disappointing in user's experience was quality of jug. Author liked the most quality of water. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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