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1.5

In oct. 2017 my wife and I got water from a dispenser at a frys store.

We bought several 5 gallon containers. We give to our pets. After giving our cat,Harley water he got sick . We tried the water and got sick our selves.

Our Harley down . The dispenser was out of service for for a month. We have pictures showing that the filters dates supposed to have been changed. We wanted to get our money back for putting Harley down.

The director sent us a primo dispenser and coopoons for water thinking that would take care of the problem. The employees are nasty. They tell us other people did not have a problem. We have been going back to the store and we talked mangers .

They tell us since it was out side the store. They have nothing to do with the eater problem. Primo told us to file a claim with kroger and they would send it primo water. We have not gotten any where.

Primo is telling us we are lying. The employees will not let you talk , saying no body else had a problem. The water had a very high chlorine odor. We had the water tested.

We were told the water was not good. We asked the director if he would test it . He said no. When we first talked to him he was very nice.

Know he said there is nothing he can do. Pets are like our children . Beware about where you get your water. The director told us they replace the Filters every two weeks.

An employee said every 3 days. In our case that is not true.

We would not have bothered with this, but since our cat was ill we are just trying to get our money back for the cremation. My wife has gotten sick over this.

Reason of review: Damaged or defective.

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