Nekoosa, Wisconsin
Not resolved

I agree they are ripoff. My local ACE dealer switched to them about 15 years ago.

Frequently their return bin, doesn't give you a ticket after you deposit a bottle, and you have to beg for your voucher. Today they only had 2 full bottles, and I was returning 3, so I told them just give me me the deposit back on the third. That's when I found out it's a scam.

I'm going to eat my $32 4 bottle deposit. It worth it because I finally switched to LaCrosse Water.

Free home delivery, and a $7 deposit. When I asked the General Manager if I get my deposit back when I discontinue service, she said "Of course". That's the kind of people i want to do business with. I spend a lot of money at ACE, and they lost my loyalty.

I'll price shop at the Big Box stores now. That's how businesses lose market share.

Product or Service Mentioned: Primo Water Bottled Water.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Never buy your product.

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