147 views
0 comments

We have been trying to get a water delivery and have been told for the past week that they are behind in deliveries due to their office being close due to the weather. The snow was down for 2 days and we are still waiting for a delivery.

Every time I call and they mention a delivery date, it's on a Monday, of which the office is closed -- and this is every Monday the office is closed. Our previous water delivers were not made on a Monday so now why are they indicating that they will come on a Monday when they know the office is closed. Then we are told how many deliveries they have and someone will come out on a Monday, if they do not come today 1/26/18.

My thing is good customer service, is good customer service and they should make sure all products are delivered with a reasonable amount of time and I should not have to have them leave it with another business owner because the delivery apparently has to be made on a Monday. This is sad.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Primo Water Reviews

  1. 103 reviews
  2. 34 reviews
  3. 19 reviews
  4. 10 reviews
  5. 20 reviews
Primo Water reviews