Product: Primo Water Water Dispenser Clear all filters (12 of 12 reviews match)
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No has Called me from Primo so I can talk to them.I emailed them so i could get someone higher up than Stephen caldwell.i bought Extended Warranty from Lowes that if I had a problem to return defective item and They would exchange the item. But primo thinks i should...
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Primo Water Water Dispenser
#1233365
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I purchased a top end bottom loading water cooler from Lowes on 12/07/2018. twice in 2 weeks water cooler leaked water by itself onto my kitchen floor. I returned water cooler to Lowe's 2 weeks later and purchased a different model Primo water cooler. I called Primo to...
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Primo Water Water Dispenser
#1210982
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Primo Water - Horrible customer service

Unless you are willing to fix it yourself do not buy one of these dispensers My hot water spout shouting sideways and the rep sent me a manual On how to clean the dispenser then after it continued to spit water I called the company and they offered me a discount on another unit Second one I’ve bought terrible service should be replace at no cost
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Product
Primo Water Water Dispenser
#1206444
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Primo Water - Unresolved

My dispencer broke weeks ago still doesn't get cold water or hot
Product
Primo Water Water Dispenser
#1171124
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2017 my wife and I got water from a dispenser at a frys store. We bought several 5 gallon containers. We give to our pets. After giving our cat,Harley water he got sick . We tried the water and got sick our selves. Our Harley down . The dispenser was out of service...
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1.3
Product
Primo Water Water Dispenser
#1167739
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Primo Water - Very unsatisfactory

About 10 min ago primo water cooler almost burned the whole kitchen up.Electrical shortage and lots of fire and smoke coming up there was ugly spells and blk smoke we had to put it and now its in the trash.
1.0
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Value for money
Product
Primo Water Water Dispenser
#1146395
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Primo Water - Water leaks from the top

Everytime I use a used water bottle it leaks from the top where the bottle connects to the tank. Why would I not be able to reuse the bottles? This is the second one that has done this. Ever since you changed the top to styrofoam instead of the blue plastic cap is has done this, had no problems until this. What a waste of money if you cannot reuse the bottles.
Product
Primo Water Water Dispenser
#1145118
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I purchased this water cooler model #900133 a little while back, of course now it's out of warranty and it will not cool the water anymore. I called the company, they had me do a few tests and said the unit has failed and will need to be replaced. I said the unit is...
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1.0
Product
Primo Water Water Dispenser
I didn't like
  • Unit failed quickly
#1069985
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fyi not fn happy at all ive searched all over internet possiable help with troubleshooting can find model # anywhere on line ive called customer #to primo so the professional could help and two times now could not email me anything that could help she also didn't...
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Anonymous
Ana

https://youtu.be/SRfnmQOUcLs I hope this fixes what is wrong I have not tried it yet but at least it's something :) i will repost if it fixis my proble which is the same issue

Anonymous
No water

I found a post that these units do not work in high altitude locations. Then why on earth do they sell them as this is a known issue. Bought mine in Denver and going back t...

Product
Primo Water Water Dispenser
I liked
  • Water tasted great
#1040372
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Primo water cooler never has broke on me and my family i can always trust it. we can trust it because we have had ours for three years and moved it three times. It hasn't broke. it surprised me to see how many of you wrote bad reviews. I was able to return my bottles...
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5.0
Product
Primo Water Water Dispenser
I liked
  • Water tasted great
#971969
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