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Primo Water - Leaks and terrible customer service

Second unit to go out. Customer service basically told me to go pound sand.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1192984
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Primo Water - Pretty dang good

I love primo water and have a water filtration dispenser that makes it really cold an delicious. I’ve never gotten sick off of it or anything of the sort. It’s really great water and I love to drink at least 5 - 10 cold glasses of it every day: it tastes really good! So 10/10 for me!
3.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1177788
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We have been trying to get a water delivery and have been told for the past week that they are behind in deliveries due to their office being close due to the weather. The snow was down for 2 days and we are still waiting for a delivery. Every time I call and they...
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#1176976
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Primo Water - Unresolved

My dispencer broke weeks ago still doesn't get cold water or hot
#1171124
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In oct. 2017 my wife and I got water from a dispenser at a frys store. We bought several 5 gallon containers. We give to our pets. After giving our cat,Harley water he got sick . We tried the water and got sick our selves. Our Harley down . The dispenser was out of...
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1.3
#1167739
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Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
Primo Water - Seal Water Bottle Has Tree Leaf floating inside. Great Purification System
I bought a 5 gal jug of Primo water Saturday @ Harris Teeter. The jug was seal and stored on the rack inside the store. I brought the jug home and set on my counter top to remove the seal and place into my water fountain when I noticed a 4 inch tree leaf floating...
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#1164498
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Primo Water - Very unsatisfactory

About 10 min ago primo water cooler almost burned the whole kitchen up.Electrical shortage and lots of fire and smoke coming up there was ugly spells and blk smoke we had to put it and now its in the trash.
1.0
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Value for money
#1146395
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Primo Water - Water leaks from the top

Everytime I use a used water bottle it leaks from the top where the bottle connects to the tank. Why would I not be able to reuse the bottles? This is the second one that has done this. Ever since you changed the top to styrofoam instead of the blue plastic cap is has done this, had no problems until this. What a waste of money if you cannot reuse the bottles.
#1145118
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Primo informed me I own the bottles, and they will gladly give me a dollar each, up to ten, tickets. I paid $7 each time I got a new bottle, FOR THE BOTTLE, plus the cost of the water and I have 11 tickets, or $77 dollars in deposits. K-Mart has closed all the stores...
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1.0
I didn't like
  • Signage says deposit
#1143275
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I buy Primo at Walmart in Maine @ .37c/gal. It is local water that is processed. It also is UV filtered. It taste great. No issue with the water. But I have bought 2 of the same 2 gal./7.5 liter Primo Water bottle w/ spout. Bar Code 9770901004. If looking at spout, the...
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#1139037
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