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We bought this water dispenser about 2 years ago at Lowes in Union New Jersey and my family really enjoyed it.Today, we noticed that the cold water dispenser is not dispensing cold water anymore; the hot water dispenser is working pretty well. I also noticed that it is...
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#1353688
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Primo Water - Very disappointed

My friend knew I wanted a cooler so she purchased one for me as a birthday gift. It worked good for a while than it started leaking my cold water out. That was horrible. Companies don't make durable products anymore.
3.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Value for money
Website
#1351987
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Primo Water - Not making hot water

We moved the water dispenser from one side of the kitchen to the other side and when we reconnected we noticed a day after that the it's not making hot water anymore
#1343058
Only an *** FOOL would do any business with this company. Water is priced at $1.40 a gallon in 5-gallon containers, when you can buy bottled spring water just about anywhere for $.99 a gallon. Second, you must purchase the plastic container containing the water for...
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1.0
West Burlington, Iowa
I didn't like
  • Being tricked into buying all these bottles
  • Not mentioning bottle cost will not be returned
#1342601
Came home to see water all over the floor. Damaged wood floors and moldings. About 3-4 gallons leaked out. This occurred once before, but the quick solution was to tighten the plastic inside the bowl. Worked for a couple of weeks, then it happened again. Don’t know...
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2.0
I didn't like
  • Water all over the floors
#1340482
Worst company ever. I forgot my bottles at home so I purchased more thinking I could later reclaim them for groceries or something later. They will not refund my money. Now I have a bunch of bottles I can't use. I am upset with the company and no longer wish to...
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1.0
#1335166
I was bought a new water cooler several months ago and it has always leaks slow. Now it leaks terribly and flooded my office. I contacted customer service and explained the situation and was advised that that's just to bad! No receipt- no replacement. It was imported...
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#1316689
Being in stage 4 kidney failure it is more about finding the right things to improve your life. I was able to get away from drinking pop without all the withdrawls like before. It is not loaded with junk we dont need which made me sick to drink it. I am proud to say I...
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5.0
I liked
  • Liked the water
  • Quality of water
  • Great water
#1304787
I bought a bottom loader Primo water dispenser about a month ago at Lowe's. The water pump suddenly stopped working this morning. I called Primo's customer service number, 1-866-429-7566, the lady had me do a test to figure if it was the pump. After figuring that...
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5.0
#1288212
I purchased my water cooler about 3 years ago for my apartment in Florida. In total if the unit has been used for about 7 months. The cooler stopped giving hot and cold water. I called custom services I was told it's out of warranty. This is the second unit i purchased...
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#1278509