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Being in stage 4 kidney failure it is more about finding the right things to improve your life. I was able to get away from drinking pop without all the withdrawls like before. It is not loaded with junk we dont need which made me sick to drink it. I am proud to say I...
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5.0
#1304787
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I bought a bottom loader Primo water dispenser about a month ago at Lowe's. The water pump suddenly stopped working this morning. I called Primo's customer service number, 1-866-429-7566, the lady had me do a test to figure if it was the pump. After figuring that...
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5.0
#1288212
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I purchased my water cooler about 3 years ago for my apartment in Florida. In total if the unit has been used for about 7 months. The cooler stopped giving hot and cold water. I called custom services I was told it's out of warranty. This is the second unit i purchased...
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#1278509
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My water isn't isn't getting cold and I did troubleshoot the Baffle. Nothing is working. This is my second water dispenser and had the same problem with the first one to include leaking. I'm almost positive I don't want to purchase a third one. I don't have any leaking...
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#1277493
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We purchased the Primo water cooler on Friday, June 8, 2018, and today Sunday, June 10, 2018, it started leaking after we used the hot water side. We tried everything and the cooler wouldn't stop running. Water continued to down the hot water side. Previous reviews...
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Anonymous
Claudia

Us too.. And, they sent us a replacement and it leaks...too!

Anonymous
Wes

Previous reviews outlined this trouble but you bought one anyways. OK, then.

#1276558
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Concerning Primo not refunding the bottle charge. These people did the same thing to me. They are flat out crooks and it's amazing they're able to get away with this business model. I'm gonna do the best I can to let as many people as I can know how these people...
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I didn't like
  • Bottle return policy
#1276000
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When I go to Walmart I spend $13 first time if I don't need it anymore I'm expecting $6.50 or six bucks back into my pocket. Now you have a recycling program but you only give a dollar , how does that work? When I keep going back and forth to Walmart for that item...
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2.1
#1274977
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I bought 4 5 gallon bottles in Walmart. Kept rotating them for new ones for a while. 2 days ago, i went to Walmart to return them. Walmart says, they will not take them. $13.44 per bottle and $6 approximately for each refill. What is the point of charging deposit if...
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2.3
I didn't like
  • Being tricked into thinking i would get my return money back
  • Not mentioning bottle cost will not be returned
#1274504
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Primo Water - Lasts only as long as the warranty

Bought a Primo water dispenser in 6-2-2017. On 6-1-18, the hot water stopped getting hot and the cold water stopped getting cold. Unplugged for a few minutes, still didn't work. Left unplugged for the day, worked when plugged back in, but dead this morning. Glad we paid Lowe's for the 2 year extended coverage, because Primo sure isn't helping.
1.0
Details
Product or Service Quality
Value for money
#1270639
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Hi my name is will i live in salem Oregon we have state off emergency so i can gey my water from salem so i drive to keizer zip code 97303 i try to used 5 different machines from primo water and they are all out off service is terrible that you guy have machines that...
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1.3
#1269718
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