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Primo informed me I own the bottles, and they will gladly give me a dollar each, up to ten, tickets. I paid $7 each time I got a new bottle, FOR THE BOTTLE, plus the cost of the water and I have 11 tickets, or $77 dollars in deposits. K-Mart has closed all the stores...
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1.0
I didn't like
  • Signage says deposit
#1143275
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I buy Primo at Walmart in Maine @ .37c/gal. It is local water that is processed. It also is UV filtered. It taste great. No issue with the water. But I have bought 2 of the same 2 gal./7.5 liter Primo Water bottle w/ spout. Bar Code 9770901004. If looking at spout, the...
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#1139037
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Apparently our Walmart does not honor your refill coupon because they sell your containers but NOT YOUR WATER?????? They said to take it up with your company!! Walmart store #2622 Page, Arizona 86040 Manager: Johnathea Bird I dont usually complain but I'm not about to...
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4.0
Page, Arizona
#1131244
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Primo Water - Very unsatisfactory

Primo Water
#1146395
1.0
Details
About 10 min ago primo water cooler almost burned the whole kitchen up.Electrical shortage and lots of fire and smoke coming up there was ugly spells and blk smoke we had to put it and now its in the trash.
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Value for money

Primo Water - Leaks from the top

Primo Water
#1145122
It leaks from top of tank when using a used bottle. This was not a problem until you changed the cap.
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Primo Water - Water leaks from the top

Primo Water
#1145118
Everytime I use a used water bottle it leaks from the top where the bottle connects to the tank. Why would I not be able to reuse the bottles? This is the second one that has done this. Ever since you changed the top to styrofoam instead of the blue plastic cap is has done this, had no problems until this. What a waste of money if you cannot reuse the bottles.
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Primo Water - PH levels very low

Primo Water
#1115688
1.4
Details
Did a ph drop test on the water and the levels are awful. About to call customer service today. If i knew the ph level wasnt good, i wouldnt have purchesed it.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Why would I buy water that is right out of the tap.? I can do that at home for free. Tthe store mgr won't let me see the filters so I don't think the filters even exist. I call the Primo company first. They would not meet me there to show me the filters. I asked...
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Anonymous
Will

I think that the machine uses a process called reverse osmosis (R.O). If properly working / maintained provides really good water. You can buy a T.D.S. (total dissolved solids...

I didn't like
  • Being scammed
  • Buying unfiltered water
#1085028
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Primo Water - They figured out how to rip you off.
Problem #1 If you buy a 5 gallon bottle for $11.50 - $13.00 and return your old bottle you get a ticket for the return ($6.50). If you forget to use the ticket, then you need to pay full price again and they got the bottle and you got a ticket you can't use or your...
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1.9
I didn't like
  • Being scammed into buying water at 2 60 a gallon
  • Being tricked into thinking i would get my return money back
  • Being tricked into buying all these bottles
#1073420
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I purchased this water cooler model #900133 a little while back, of course now it's out of warranty and it will not cool the water anymore. I called the company, they had me do a few tests and said the unit has failed and will need to be replaced. I said the unit is...
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1.0
I didn't like
  • Unit failed quickly
#1069985
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Been using Primo water for the years now without a single issue. High quality water, responsive to my questions about purity, never a leak. I take the time to look at the bottles before I bring them home. Why? So I don't come on here to cry about leaks and whine about...
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Anonymous
Keyrlis

What a ***. Come onto a site where people obviously come to share their negative experiences (which you, fortunately, haven't experienced), and you belittle them? Do you go on...

4.6
#1053128
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fyi not fn happy at all ive searched all over internet possiable help with troubleshooting can find model # anywhere on line ive called customer #to primo so the professional could help and two times now could not email me anything that could help she also didn't...
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Anonymous
Anonymous

Having the same trouble. Can't find a any help

I liked
  • Water tasted great
#1040372
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bug water....I have been buying 5 gall water containers for about 2 yrs now from Lowes and today my son ask what was in the water, and it was a died bug... looks like a small roach.... I buy the water bottles sealed from Lowes, Primo brand, so that means my family was...
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Anonymous
Anonymous

If you had ANY idea EXACTLY how many bug and bug parts you eat in any one day you would be MORE then sick. Unfortunatly its just the way of automation. Bugs are EVERYWHERE!!!!...

1.5
I didn't like
  • Drinking bug juice
#1033053
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No refund anywhere for primo water bottels I BUY 5 or 6 bottles when i get water when I moved primo was not convenient anymore xould not get my deposit back very upset i think its there way of trapping people into using there brand I will never use again its the point....
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Anonymous
Anonymous

Think of it as a 20pound propane tank that you exchange. You pay for the first one but you never return it to get your money back.

Anonymous
Anonymous

I HAD THAT SAME PROBLEM ..WHY CHARGE FOR THE BOTTLE AT ALL . CHARGE ME FOR THE WATER..........

#989403
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